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CommunityApril 17, 2019

Visiting Have a Heart: Here’s What to Expect

By hahoakland

Are you visiting one of our dispensaries? No matter where you’re from — whether you’re local or you traveled a far distance — we’d like to extend a big “WELCOME!” Or…Aloha. Bienvenido. Bienvenue. Welkom. Willkommen. We’re happy you’ve decided to visit Have a Heart.

Our primary goal is to help you live a better life through cannabis. Have a Heart has an unwavering commitment to our customers. That’s why we only sell the best cannabis products. All of our products are lab-tested and locally sourced from artisans and passionate, ethical producers who share our values.

Great Service: A warm and friendly staff who will be eager to greet you, answer all your questions thoughtfully and patiently, and provide you with customer service that will put a smile on your face.

No Pressure Sales: We’re here to make your experience a pleasurable one. We don’t believe in pressuring our customers and patients into buying a product they don’t want or need. We’re happy to answer all of your questions. So don’t be afraid to ask. There are no stupid questions. And we’ll help you find products that best suit your needs and goals.

We understand that visiting a new dispensary for the first time can be intimidating or overwhelming. Even if you’ve visited other dispensaries.

To ensure you have a fun and stress-free experience, here are some tips to make your experience an enjoyable one.

How to Find Your Preferred Location

Visiting Have a Heart Dispensary interior shot with lighting

Finding a Have a Heart location is simple. Use our Dispensary Locator and filter on your state to find a location near you.

How to Prepare for Visiting Have a Heart

Browse Our Online Menu Before You Visit

We share our menu with up-to-date listings of the products we’re currently carrying. Our online menus allow you to filter by product type (flower, vapes, concentrates, edibles, topicals, and more), THC and CBD potency, and price range.

You can use the menu to familiarize yourself with what products we’re carrying so that you don’t have to spend as much time in the store looking for the perfect strain or product. Even better, you can order online. By ordering online, no matter what, you won’t have to wait in a line for your order. For your convenience, many of our stores also offer delivery service.

Bring your ID

Make sure you bring a valid form of identification. Any of the following are acceptable:

  • Valid State ID (DMV issued driver’s license or identification card)
  • Valid Passport
  • Expired State ID with Temporary DMV Form
  • Military ID with Proof of Residency
  • Out of State ID with Proof of California Residency (i.e., rental lease, car registration, voter registration, etc.)
  • Temporary DMV Form with Any Photo ID
  • State or Federal Government-Issued ID
  • Resident Card (e.g. green card)
  • Passport or Out of State ID with Temporary DMV Form

Bring Your Medical Card or Recommendation (if needed)

In states where only medical cannabis is legal, you’re required to present a medical card or recommendation. Similarly, in states where cannabis is fully legal for adult-use, if you have a medical card, bring it down. In most states, medical users get a break on sales tax.

Check the Hours of Operation of the Dispensary You Plan on Visiting

Hours vary by location. Use our Dispensary Locator to find your dispensary and hours of operation.

Share Your Experience With Us and Leave a Review

Visiting Have a Heart Dispensary interior shot

We want to know how we did so that can continually approve. Did you feel welcomed and was our staff courteous and patient with you? Did they answer all of your questions? Drop us a line to let us know what your experience was like.

If you had a great experience, why not share it with the world? Leave a review on cannabis review sites like Leafly and Weedmaps or social media review sites like Google Reviews or Facebook.

Ready to get started? Find your nearest dispensary below!

FIND OUR STORE CLOSEST TO YOU

Browse locations

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Disclaimer: Cannabis can impair concentration, coordination, and judgment. Do not operate a vehicle or machinery under the influence of this drug. This product has intoxicating effects and may be habit forming. There may be health risks associated with consumption of this product. For use only by adults twenty-one and older. Keep out of the reach of children.