California Delivery information

Have a Heart is pleased to offer same day delivery service between the hours of 2 p.m. - 8 p.m., Monday through Friday, and 12 noon - 6 p.m., Saturday & Sunday. Actual delivery time depends on time of day and location. Online orders placed outside of delivery hours will not be accepted. If you have any questions or concerns please feel free to call our Coalinga shop at (559)-934-0310.

Delivery times are estimated, which means we cannot guarantee a specific delivery time. While we make every effort to get deliveries out in a timely manner, unforeseen circumstances may lead to delays in delivery.

All product orders placed for delivery are subject to acceptance and availability. Although we work to ensure our product inventory counts are accurate, it is possible that an item you ordered may be out of stock at the time of fulfillment. If the item you have selected is not currently in stock, we will give you an expected delivery time at checkout or by follow-up email.

Our delivery drivers carry less than $50 cash in change. The driver and vehicle are filmed and recorded. The driver will not leave the vehicle unless special instructions have been requested. The driver may choose not to deliver to a delivery location if the driver feels his or her safety is in any way compromised.

Have a Heart offers delivery service to Coalinga, Fresno, Hanford, Paso Robles, Mendota, Visalia, CA and everywhere in between.

We will only sell and deliver adult-use cannabis goods to individuals who are at least 21 years of age after confirming your age and identity by inspecting a valid form of identification.

We will only sell and deliver medical cannabis goods to individuals who are at least 18 years of age and possess a valid physician’s recommendation after confirming your age and identity by inspecting a valid form of identification and confirming your physician’s recommendation. If you purchase medical cannabis from us for delivery, you represent and warrant that you will only use such medical cannabis as prescribed by your doctor, and that you will not resell or otherwise transfer such medical cannabis to any other person.

Acceptable forms of identification include a valid government issued photo identification such as a valid motor vehicle operator’s license, a valid identification card issued to a member of the Armed Forces, or a valid passport issued by the United States or by a foreign government.

We will only deliver marijuana and cannabis products to a physical address in California and to the person who created the online delivery profile and placed the order. We will confirm your identity and age at the time of delivery as required by law.

We are not permitted to deliver marijuana or cannabis products to an address on publicly owned land or any address on land or in a building leased by a public agency. This prohibition also applies to land held in trust by the United States for a tribe or an individual tribal member unless the delivery is authorized by and consistent with applicable tribal law. We also cannot deliver marijuana or cannabis products to a school providing instruction in kindergarten or any grades 1 through 12, a day care center, or a youth center.

A $30 minimum order is required for local delivery within a 20 mile radius. Order minimums and delivery times will vary outside this radius depending on driver availability. Please call the shop for more information or for assistance. We charge a $5 flat rate for delivery. There is no delivery charge for orders over $70. A member of our team will contact you if we are unable to fulfill your order.

All online cannabis purchases delivered through our delivery service are final sale. However, we may offer a refund or exchange on a case-by-case basis under one of the following circumstances:

• If an accessory product arrives damaged and/or has an electrical failure.
• If an incorrect product is delivered, or if an item is missing from your order.

In any of the qualifying circumstances listed above, the refund or exchange must be completed at one of our retail locations within 30 days of the original purchase and you must have your proof of purchase (receipt or online order confirmation). We cannot accept returns through the mail.

Have a Heart reserves the right to refuse any request for a refund or exchange.

We reserve the right to refuse orders to anyone, at any time, for any reason, subject to our regulatory obligations and any other applicable legislation. If we believe you have made a false or fraudulent order, we are entitled to cancel the order and inform the relevant authorities in addition to pursuing any other rights or remedies we may have at law. Prices for all products are subject to change, without notice. Unless otherwise indicated, prices displayed include applicable taxes but do not include shipping costs.